Privacy Policy
Practical Methods, Inc. ("the Company") complies with applicable laws including the Personal Information Protection Act of the Republic of Korea. This Privacy Policy explains how personal information collected through our website (www.prame.io) and our mobile app "edgecode" ("the App") is processed and protected, and how related concerns are handled.
1. Purposes of Processing
The Company processes personal information only for the purposes below. We do not use it for any other purpose, and if a purpose changes we will take the necessary measures, such as obtaining separate consent.
- Receiving and answering support inquiries: verifying the inquirer, reviewing and replying to the inquiry, notifying the result, and keeping inquiry history
- Receiving and reviewing intellectual property infringement reports: reviewing the report, replying where requested, and keeping handling history
- Preventing abuse and spam: limiting repeated submissions within a short period
- Analyzing website usage: visit counts and visitor countries (processed only in a form that does not identify individuals)
2. Personal Information We Process
| Category | Items | How collected |
|---|
| Required | Name, company/organization, position, email, phone number, message | Support (inquiry) form on the website |
| Optional | Address | Support (inquiry) form on the website |
| Required (report) | Reported party, suspected violation | Intellectual property infringement report form on the website |
| Optional (report) | Reporter's name, phone number, email (only if you want a reply), attached photos | Intellectual property infringement report form on the website |
| Collected automatically | IP address (stored only as an irreversible hash), access time, browser and device information, country | Generated automatically while using the website |
3. Personal Information Processed by the edgecode App
The edgecode App can be used without signing up or logging in, and it does not collect member information such as your name or contact details. The App processes only the information below.
| Item | Details |
|---|
| Purpose | Determining whether a scanned product is genuine and providing the result |
| Items | Location (GPS), unique device identifier, IP address |
| How collected | Collected automatically when you scan a product in the App |
| Retention | three (3) years from the date of collection |
| Storage location | Servers operated by the Company |
The App uses the camera to scan products. Captured video is processed only on your device and is neither transmitted to a server nor stored.
Location is collected only if you allow the App to access your device's location, and you can withdraw this permission at any time in your device settings. If you do not allow it, features that use location may be limited.
Information collected by the App is neither provided to third parties nor outsourced for processing.
4. Retention Period
The Company processes and retains personal information within the retention period required by law or the period to which the data subject consented at the time of collection.
- Support inquiry information: one (1) year from the date the inquiry is received
- Intellectual property infringement report information: one (1) year from the date the report is received
- edgecode App authenticity-verification data (location, device identifier, IP address): three (3) years from the date of collection
- Where retention is required by law: the period prescribed by that law
5. Provision to Third Parties
The Company processes personal information only within the scope of the purposes above, and provides it to a third party only with the data subject's consent or where the law specifically requires. At present, the Company does not provide personal information to any third party.
6. Outsourcing and Overseas Transfer
To provide our services smoothly, the Company outsources the processing of personal information as shown below, and as a result personal information is processed and stored outside Korea. The Company supervises the processors to ensure they handle personal information safely.
| Processor (recipient) | Country | Outsourced task and purpose | Items transferred | When and how | Retention |
|---|
| Google LLC (Google Workspace) | United States | Receiving and storing company business email | All items in the inquiry form (email content) | When the notification email is received | one (1) year from receipt of the inquiry |
You may refuse the overseas transfer of your personal information. However, if you refuse, you will not be able to use the support (inquiry) form on the website, but you may contact us by email or other means.
7. Destruction of Personal Information
When personal information becomes unnecessary, for example because the retention period has passed or the purpose of processing has been achieved, the Company destroys it without delay. Where the law requires retention, the information is kept separately.
- Procedure: information subject to destruction is selected and destroyed with the approval of the Company's Privacy Officer.
- Method: electronic files are permanently deleted in a way that cannot be recovered.
8. Your Rights and How to Exercise Them
You may exercise the following rights against the Company at any time.
- Request access to your personal information
- Request correction of errors
- Request deletion
- Request suspension of processing and withdraw consent
You may make a request to the Privacy Officer by email (howard@prame.io), and the Company will take the necessary action without delay (within 10 days). You may also act through a legal representative or an authorized agent, in which case a power of attorney must be submitted.
Information collected by the App is not linked to a member account, so when you make a request such as access, you may be asked to provide device information or other details that allow us to identify that information.
9. Security Measures
- Encryption in transit: all communication between the website and you is encrypted with HTTPS (TLS).
- Access control: the database storing personal information and administrative functions are limited to authenticated staff.
- De-identified IP addresses: the original IP address is not stored; only an irreversible hash is kept.
- Credential management: important credentials such as database connection details are stored separately from source code.
10. Cookies and Automatic Collection
The Company does not install or operate cookies on this website. Visit statistics are measured with Vercel Web Analytics, which processes only aggregated information that does not identify individuals. The website may also use the browser's temporary storage (sessionStorage) for navigation convenience; it stores no personal information and is deleted when the browser is closed.
11. Privacy Officer
The Company has designated a Privacy Officer, as follows, who is responsible for overall personal information processing and for handling complaints and remedies related to it.
| Item | Details |
|---|
| Name | Hyungjun Kim |
| Position | CEO |
| Email | howard@prame.io |
| Address | 16F, 396 Seocho-daero, Seocho-gu, Seoul 06619, Republic of Korea |
You may direct any inquiry, complaint, or request for remedy about personal information protection to the Privacy Officer, and the Company will respond without delay.
12. Remedies for Infringement
To seek remedies for personal information infringement, you may apply for dispute resolution or consultation to the following organizations (Republic of Korea).
- Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
- Supreme Prosecutors' Office, Cyber Crime Investigation: 1301 (www.spo.go.kr)
- Korean National Police Agency, Cyber Bureau: 182 (ecrm.police.go.kr)
13. Changes to This Policy
This Privacy Policy may be amended to reflect changes in laws, policies, or security technology. Any change will be announced on this page at least 7 days before it takes effect.
This Privacy Policy is effective as of January 1, 2026.
